Frequently asked questions

Here you will find the most frequently asked questions (FAQs) about our Wellbeing products.
Wellbeing Page Faqs

Wellbeing

In the Wellbeing category, you will find FAQs about the product groups: Well-being

Weight

  • Can persons with implants use body fat scales? READ MORE
  • Can pregnant women use a body fat scales? READ MORE
  • Why are different weight readings obtained with measurements taken directly in succession? READ MORE
  • Why are different body fat readings obtained with measurements taken directly in succession? READ MORE
  • How to Operate STEPS? READ MORE

    Here are a few things to keep in mind when you’re using STEPS Body Composition Scale:

    1. Please use the smart scale on a hard and even surface and stand on the center of the device. These things improve the accuracy of the scale’s reading.
    2. STEPS shouldn’t be used on soft/rough surfaces like rugs and carpets. As these things may create an issue during your weighing session.
    3. Your feet should always be dry and bare when you step on the smart scale. This ensures that the results are tampered with due to the weight of your shoes or wetness of your feet.
    4. Your feet must touch the four electrode areas present on the surface while you’re being weighed.
    5. Remember to turn on the Bluetooth of your phone if you want to sync the device to the smart app.
    6. The smart scale automatically switches off once it has displayed the weight for approximately 15 seconds.
    7. Remember to re-calibrate the scale when you change the batteries or move it around. This prevents it from giving incorrect weighing results.
    8. The proper way to calibrate the scale is by applying pressure on weight and then letting it go. Then wait for the display screen to show ‘0.0’ before you step back on it to weigh yourself.
    9. Always wait for the indicator light to stop flashing before you step down. That’s because the flashing light indicates that the smart scale is still analyzing the results.
    10. The device will display ‘LO’ when it requires a change of batteries.
    11. The smart scale displays an ‘ERR’ when the batteries have been overcharged.
    12. STEPS might provide inaccurate data to users who wear a pacemaker or any other internal device. The readings vary due to the mixed signals provided by your internal device.
    13. Women who are pregnant should not completely be dependent on the data provided by STEPS’s body analyzer.
faq

Health

In the Health category, you will find FAQs about the product groups: DENTICARE SMART SONIC TOOTHBRUSH
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Junior

In the Junior category, you will find FAQs about the product groups: Peepiya Bedwetting Treatment Solution